RwandAir Ltd – People Performance Specialist

RwandAir Ltd – People Performance Specialist

Deadline: 17 August 2025
Reports to: Senior Manager, Talent
Department: Human Resources
Duty Station: Kigali International Airport (KIA)

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Job Purpose

Responsible for evaluating and enhancing employee performance within RwandAir. This includes developing performance metrics, implementing performance management programs, collaborating with managers to drive continuous improvement, and aligning with business goals. The role also involves advising management on procedures to improve individual performance in line with the airline’s objectives.

You will support all areas of Talent and Performance Management, working with teams across the business to ensure the right people with the right skills deliver strategic goals.

1. Key Duties and Responsibilities

• Design and implement performance management programs aligned with RwandAir’s strategic goals.
• Research best practices and develop a tailored performance management system.
• Create performance metrics and evaluation criteria with HR Management.
• Use the ERP system to plan and implement automated performance management processes.
• Develop communication programs to connect talent development to performance outcomes.
• Implement a competency-based framework; train department heads to assess and develop staff.
• Continuously improve the performance appraisal system to align with business strategy.
• Provide insights from talent data and influence decisions at all business levels.
• Identify and support underperforming employees with development plans.
• Monitor effectiveness of strategies and adjust as needed.
• Oversee the integration of KPIs, core competencies, and values into appraisals.
• Champion continuous improvement and data-driven decision-making.
• Perform other related duties as assigned.

2. Minimum Qualifications

• Bachelor’s Degree or equivalent with at least 4 years of relevant experience.
• Working knowledge of HR functions and systems.
• At least 2 years in a business analysis role.
• Experience in project management.
• Excellent English skills (spoken and written).
• HR accreditation is preferred.

3. Desired Competencies & Skills

• Ability to work under pressure and meet deadlines.
• Strong multitasking and prioritization skills.
• Excellent customer service and relationship management.
• Good judgment, problem-solving, and analytical skills.
• Process improvement capability.
• Strong writing skills (including newsletter and HTML content).
• Understanding of manpower planning and performance management.
• Commercial awareness and business acumen.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience in resource-constrained environments.

4. Application Process

Submit the following in PDF format:

1. Application letter addressed to the Chief HR & Administration Officer
2. Recent CV
3. Notarised degree/diploma certificates
4. Relevant certificates (including certificates of service if applicable)
5. Copies of academic papers
6. Photocopy of Passport or National ID
7. Names of three referees

📅 Deadline: 12 August 2025
🔗 Apply here: RwandAir eRecruitment Portal

Note: Applicants who previously applied for this position are discouraged from reapplying.